Privacy Policy

It is our business to protect the information you provide to enable us to prepare and despatch your order. We will only use any such information in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.

We will only seek information from you so that we can fulfill your orders. The only data held will be that required to enable you to bring up your order details as previously entered including your name and address. This will not include any details of credit cards. Such information is only handled by our card handling company through a fully encrypted site attached to this one. None of our staff have sight of your card details.

No information that is held by us will be supplied to any third party. Such information is held securely.

The Internet

If you communicate with us using the internet, we may occasionally email you about our services and products. If you prefer not to be contacted, you can always send an email to sales@transpack.co.uk at any time if you change your mind.

Please remember that communications over the Internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

We may use 'cookies' to monitor how people use our site. This helps us to understand how our customers and potential customers use our website so we can develop and improve the design, layout and function of the sites. A cookie is a piece of information that is stored on your computer's hard drive which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit such as your login details. You can normally alter the settings of your browser to prevent it from accepting cookies.

If you do not want us to use cookies in your browser, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use some of the products or services on our website without cookies.

Turning off cookies in different browsers

You can find information on disabling cookies at http://www.whatarecookies.com (opens in a new window; please note that we can’t be responsible for the content of external websites).