Delivery Information

• Orders received by 3pm on a working day will be despatched the same day
• 96% of orders on our standard delivery option arrive the next day although this is not guaranteed
• Orders placed after 3pm Friday, or at the weekend will be despatched on Monday
• Guaranteed Next working day delivery (between 8am and 10.30am), Next working day pre-noon (between 8 am and Noon), and Saturday & Sunday deliveries  are an option – see below
• Click and Collect service – Order online to secure your 5% discount, choose Click and Collect at the checkout and then collect from our Warehouse in Southampton, Hampshire, one hour after ordering (8.30am - 3.30pm Mon to Fri)

Costs for UK and Ireland

*Please note:-

• The prices listed above for Guaranteed next day, UK Offshore, Southern Ireland and Saturday delivery are a PER PARCEL price. We will do our best to fit your order into one parcel but if we can’t we will call you to discuss options
• Standard and guaranteed next day delivery is only available in the UK Mainland (excluding TR21-25).Some Scottish postcodes can have guaranteed next day delivery but pre 10.30am or pre Noon cannot be guaranteed - you should still choose the pre Noon rate of £8.00 to guarantee the parcel for next day. Postcodes affected are: AB10-AB16, AB21-AB30, DD1-DD9, DG1-DG9, EH1-EH99, FK1-FK16, G1-G82, G83-G84, G90, KA1-KA30, KY1-KY16, KY99, ML1-ML12, PA1-PA19, PH1-PH18, TD1-TD15
• Scottish Islands 2 - 5 day delivery - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20-78, PH32-33, PH45-48, ZE1-3
• Scottish Highlands 2 day delivery - AB31-55, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH15-29, PH30-31, PH49-99
• Cornwall - 2 day delivery only to TR21-25
• Channel Islands, Northern Ireland, Scily Isles and Isle of Man are Offshore deliveries and charged at £15.00 per parcel
• Isles of Scily - we are able to deliver to the Isles of Scily Steamship Co in Penzance with DPD at the UK Mainland rate (£5, or free over £35), from where you can arrange your own onward delivery. Please note we are only responsible for the parcel until it reaches Penzance. Please call us to place your order in ths instance.
• Please call to check your postcode if unsure about delivery charges in your area
• Guaranteed next day and Saturday deliveries must be signed for
• Unfortunately we are unable to deliver to PO Boxes
• If your order is over £35 but is of unusually high volume and/or weight we may need to make a delivery charge – we will contact you
• If you choose to reject your delivery for any reason, you will be charged for the return
• Prices exclude VAT

Deliveries outside of UK and Ireland

We may be able to quote for some International destinations, although not worldwide – please click here for more information, call us on +44 02380 869999 or email us to enquire