Delivery Information

Orders received by 3pm on a working day will be despatched the same day
96% of orders on our standard delivery option arrive the next working day although this is not guaranteed, and could be 1-3 working days
Orders placed after 3pm Friday, or at the weekend will be despatched on Monday
Guaranteed Next working day delivery (between 8am and 10.30am), Next working day pre-noon (between 8 am and Noon), and Saturday & Sunday deliveries are an option – see below for limitations in Scotland and some Cornish postcodes *
Click and Collect service – Order online to secure your 5% discount, choose Click and Collect at the checkout and then collect from our Warehouse in Southampton, Hampshire, one hour after ordering (8.30am - 3.30pm Mon to Fri)
Delivery prices are ex VAT. VAT will be added at the checkout.

Costs for UK and Ireland

Delivery Option*	Timescale	Order Value	Cost
Standard	1-3 working days	Under £45	£6.50
Standard	1-3 working days	Over £45	FREE
Guaranteed Next Day	Between 8am and 10.30am the next day	Any	£17.00 per parcel
Guaranteed Next Day	Between 8am and Noon the next day	Any	£9.50 per parcel
Click and Collect	1 hour after order	Any	FREE
UK Offshore	2-3 days	Any	£15.00 per parcel
Scottish Highlands	2 days	Under £45	£9.00
Scottish Islands	2-5 days	Under £45	£8.00
Scottish Islands & Highlands	See above	Over £45	FREE
Republic of Ireland	Please enquire	Over £200	Please enquire
Saturday	By 12pm Saturday	Any	£25.00 per parcel
Sunday	By 12pm Sunday	Any	£25.00 per parcel

*Please note:-

The prices listed above for Guaranteed next day, UK Offshore and weekend delivery are a PER PARCEL price. We will do our best to fit your order into one parcel but if we can’t we will call you to discuss options
Standard and guaranteed next day delivery is only available in the UK Mainland (excluding TR21-25).*Scottish postcodes can have guaranteed next day delivery but pre 10.30am or pre Noon cannot be guaranteed - you should still choose the pre Noon rate of £9.50 to guarantee the parcel for next day. This applies to all scottish mainland postcodes.
Scottish Islands 2 - 5 day delivery - KA27-28, HS1-9, KW15-17, ZE1-3
Scottish Highlands 2 day delivery - AB31-56, FK17-21, IV1-63, KW0-14, PA20-78, PH15-50
Isle of Wight - pre 10.30am service is not available, please choose pre noon service
Cornwall - 2 day delivery only to TR21-25
Channel Islands, Northern Ireland, Scily Isles and Isle of Man are Offshore deliveries and charged at £15.00 per parcel
Isles of Scily - we are able to deliver to the Isles of Scily Steamship Co in Penzance with DPD at the UK Mainland rate (£6.50, or free over £45), from where you can arrange your own onward delivery. Please note we are only responsible for the parcel until it reaches Penzance. Please call us to place your order in ths instance.
Please call to check your postcode if unsure about delivery charges in your area
Guaranteed next day and Saturday deliveries must be signed for
Unfortunately we are unable to deliver to PO Boxes or BFPO numbers
If your order is over £45 but is of unusually high volume and/or weight we may need to make a delivery charge – we will contact you
If you choose to reject your delivery for any reason, you will be charged for the return
Prices exclude VAT

Deliveries outside of UK

Please enquire by phone or email to see if we can help. Orders outside of the UK are likely to require a min order value and will be subject to customs clearance charges.