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Delivery Information
- Orders received by 3pm on a working day will be despatched the same day
- 96% of orders on our standard delivery option arrive the next working day although this is not guaranteed, and could be 1-3 working days
- Orders placed after 3pm Friday, or at the weekend will be despatched on Monday
- Guaranteed Next working day delivery (between 8am and 10.30am), Next working day pre-noon (between 8 am and Noon), and Saturday & Sunday deliveries are an option – see below
- Click and Collect service – Order online to secure your 5% discount, choose Click and Collect at the checkout and then collect from our Warehouse in Southampton, Hampshire, one hour after ordering (8.30am - 3.30pm Mon to Fri)
Costs for UK and Ireland
| Delivery Option* | Timescale | Order Value | Cost |
|---|---|---|---|
| Standard | 1-3 working days | Under £35 | £6.00 |
| Standard | 1-3 working days | Over £35 | FREE |
| Guaranteed Next Day | Between 8am and 10.30am the next day | Any | £15.00 per parcel |
| Guaranteed Next Day | Between 8am and Noon the next day | Any | £9.00 per parcel |
| Click and Collect | 1 hour after order | Any | FREE |
| UK Offshore | 2-3 days | Any | £15.00 per parcel |
| Scottish Highlands | 2 days | Under £35 | £9.00 |
| Scottish Islands | 2-5 days | Under £35 | £8.00 |
| Scottish Islands & Highlands | See above | Over £35 | FREE |
| Republic of Ireland | 2-3 days | Any | £17.00 per parcel |
| Saturday | By 12pm Saturday | Any | £25.00 per parcel |
| Sunday | By 12pm Sunday | Any | £25.00 per parcel |
*Please note:-
- The prices listed above for Guaranteed next day, UK Offshore, Republic of Ireland and Saturday delivery are a PER PARCEL price. We will do our best to fit your order into one parcel but if we can’t we will call you to discuss options
- Standard and guaranteed next day delivery is only available in the UK Mainland (excluding TR21-25).Some Scottish postcodes can have guaranteed next day delivery but pre 10.30am or pre Noon cannot be guaranteed - you should still choose the pre Noon rate of £9.00 to guarantee the parcel for next day. Postcodes affected are: AB10-AB16, AB21-AB30, DD1-DD9, DG1-DG9, EH1-EH99, FK1-FK16, G1-G82, G83-G84, G90, KA1-KA26, KY1-KY16, KY99, ML1-ML12, PA1-PA19, PH1-PH18, TD1-TD15
- Scottish Islands 2 - 5 day delivery - KA27-28, HS1-9, KW15-17, ZE1-3
- Scottish Highlands 2 day delivery - AB31-56, FK17-21, IV1-63, KW0-14, PA20-78, PH15-50
- Isle of Wight - pre 10.30am service is not available, please choose pre noon service
- Cornwall - 2 day delivery only to TR21-25
- Channel Islands, Northern Ireland, Scily Isles and Isle of Man are Offshore deliveries and charged at £15.00 per parcel
- Isles of Scily - we are able to deliver to the Isles of Scily Steamship Co in Penzance with DPD at the UK Mainland rate (£6, or free over £35), from where you can arrange your own onward delivery. Please note we are only responsible for the parcel until it reaches Penzance. Please call us to place your order in ths instance.
- Please call to check your postcode if unsure about delivery charges in your area
- Guaranteed next day and Saturday deliveries must be signed for
- Unfortunately we are unable to deliver to PO Boxes or BFPO numbers
- If your order is over £35 but is of unusually high volume and/or weight we may need to make a delivery charge – we will contact you
- If you choose to reject your delivery for any reason, you will be charged for the return
- Prices exclude VAT
Deliveries outside of UK and Ireland
We may be able to quote for some International destinations, although not worldwide – please click here for more information, call us on +44 02380 869999 or email us to enquire
