Delivery Information

  • Orders received by 3pm on a working day will be despatched the same day
  • 96% of orders on our standard delivery option arrive the next working day although this is not guaranteed, and could be 1-3 working days
  • Orders placed after 3pm Friday, or at the weekend will be despatched on Monday
  • Guaranteed Next working day delivery (between 8am and 10.30am), Next working day pre-noon (between 8 am and Noon), and Saturday & Sunday deliveries are an option – see below for limitations in Scotland and some Cornish postcodes *
  • Click and Collect service – Order online to secure your 5% discount, choose Click and Collect at the checkout and then collect from our Warehouse in Southampton, Hampshire, one hour after ordering (8.30am - 3.30pm Mon to Fri)
  • Delivery prices are ex VAT. VAT will be added at the checkout.

Costs for UK and Ireland

Delivery Option* Timescale Order Value Cost
Standard 1-3 working days Under £45 £6.50
Standard 1-3 working days Over £45 FREE
Guaranteed Next Day Between 8am and 10.30am the next day Any £17.00 per parcel
Guaranteed Next Day Between 8am and Noon the next day Any £9.50 per parcel
Click and Collect 1 hour after order Any FREE
UK Offshore 2-3 days Any £15.00 per parcel
Scottish Highlands 2 days Under £45 £9.00
Scottish Islands 2-5 days Under £45 £8.00
Scottish Islands & Highlands See above Over £45 FREE
Republic of Ireland Please enquire Over £200 Please enquire
Saturday By 12pm Saturday Any £25.00 per parcel
Sunday By 12pm Sunday Any £25.00 per parcel

*Please note:-

  • The prices listed above for Guaranteed next day, UK Offshore  and weekend delivery are a PER PARCEL price. We will do our best to fit your order into one parcel but if we can’t we will call you to discuss options
  • Standard and guaranteed next day delivery is only available in the UK Mainland (excluding TR21-25).*Scottish postcodes can have guaranteed next day delivery but pre 10.30am or pre Noon cannot be guaranteed - you should still choose the pre Noon rate of £9.50 to guarantee the parcel for next day. This applies to all scottish mainland postcodes.
  • Scottish Islands 2 - 5 day delivery - KA27-28, HS1-9, KW15-17, ZE1-3
  • Scottish Highlands 2 day delivery - AB31-56, FK17-21, IV1-63, KW0-14, PA20-78, PH15-50
  • Isle of Wight - pre 10.30am service is not available, please choose pre noon service
  • Cornwall - 2 day delivery only to TR21-25
  • Channel Islands, Northern Ireland, Scily Isles and Isle of Man are Offshore deliveries and charged at £15.00 per parcel
  • Isles of Scily - we are able to deliver to the Isles of Scily Steamship Co in Penzance with DPD at the UK Mainland rate (£6.50, or free over £45), from where you can arrange your own onward delivery. Please note we are only responsible for the parcel until it reaches Penzance. Please call us to place your order in ths instance.
  • Please call to check your postcode if unsure about delivery charges in your area
  • Guaranteed next day and Saturday deliveries must be signed for
  • Unfortunately we are unable to deliver to PO Boxes or BFPO numbers
  • If your order is over £45 but is of unusually high volume and/or weight we may need to make a delivery charge – we will contact you
  • If you choose to reject your delivery for any reason, you will be charged for the return
  • Prices exclude VAT

Deliveries outside of UK

Please enquire by phone or email to see if we can help. Orders outside of the UK are likely to require a min order value and will be subject to customs clearance charges.