Delivery Information
- Orders received by 3pm on a working day will be despatched the same day
- 96% of orders on our standard delivery option arrive the next day although this is not guaranteed
- Orders placed after 3pm Friday, or at the weekend will be despatched on Monday
- Guaranteed Next working day delivery (between 8am and 10.30am), Next working day pre-noon (between 8 am and Noon), and Saturday & Sunday deliveries are an option – see below
- Click and Collect service – Order online to secure your 5% discount, choose Click and Collect at the checkout and then collect from our Warehouse in Southampton, Hampshire, one hour after ordering (8.30am - 3.30pm Mon to Fri)
Costs for UK and Ireland
| Delivery Option* | Timescale | Order Value | Cost |
|---|---|---|---|
| Standard | 1-3 days | Under £35 | £5.00 |
| Standard | 1-3 days | Over £35 | FREE |
| Guaranteed Next Day | Between 8am and 10.30am the next day | Any | £14.00 per parcel |
| Guaranteed Next Day | Between 8am and Noon the next day | Any | £8.00 per parcel |
| Click and Collect | 1 hour after order | Any | FREE |
| UK Offshore | 2-3 days | Any | £15.00 per parcel |
| Scottish Highlands | 2 days | Under £35 | £8.00 |
| Scottish Islands | 2-5 days | Under £35 | £8.00 |
| Scottish Islands & Highlands | See above | Over £35 | FREE |
| Southern Ireland | 2-3 days | Any | £17.00 per parcel |
| Saturday | By 12pm Saturday | Any | £25.00 per parcel |
| Sunday | By 12pm Sunday | Any | £25.00 per parcel |
*Please note:-
- The prices listed above for Guaranteed next day, UK Offshore, Southern Ireland and Saturday delivery are a PER PARCEL price. We will do our best to fit your order into one parcel but if we can’t we will call you to discuss options
- Standard and guaranteed next day delivery is only available in the UK Mainland (excluding TR21-25).Some Scottish postcodes can have guaranteed next day delivery but pre 10.30am or pre Noon cannot be guaranteed - you should still choose the pre Noon rate of £8.00 to guarantee the parcel for next day. Postcodes affected are: AB10-AB16, AB21-AB30, DD1-DD9, DG1-DG9, EH1-EH99, FK1-FK16, G1-G82, G83-G84, G90, KA1-KA30, KY1-KY16, KY99, ML1-ML12, PA1-PA19, PH1-PH18, TD1-TD15
- Scottish Islands 2 - 5 day delivery - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20-78, PH32-33, PH45-48, ZE1-3
- Scottish Highlands 2 day delivery - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH15-29, PH30-31, PH49-99
- Cornwall - 2 day delivery only to TR21-25
- Channel Islands and Isle of Man are Offshore deliveries and charged at £15.00 per parcel
- Please call to check your postcode if unsure
- Guaranteed next day and Saturday deliveries must be signed for
- Unfortunately we are unable to deliver to PO Boxes
- If your order is over £35 but is of unusually high volume and/or weight we may need to make a delivery charge – we will contact you
- If you choose to reject your delivery for any reason, you will be charged for the return
- Prices exclude VAT
Deliveries outside of UK and Ireland
We may be able to quote for some International destinations, although not worldwide – please click here for more information, call us on +44 02380 869999 or email us to enquire