Orders received by 3pm on a working day will be despatched the same day
96% of orders on our standard delivery option arrive the next working day although this is not guaranteed, and could be 1-3 working days (especially closer to Christmas, Black Friday and Cyber Monday)
Orders placed after 3pm Friday, or at the weekend will be despatched on Monday
Guaranteed "Next working day delivery" and "Saturday deliveries" are SOMETIMES an option – see below for limitations in Scotland and some Cornish postcodes * (These options may need to fall away nearing Christmas, Black Friday and Cyber Monday as couriers become overwhelmed)
Click and Collect service: Order online to secure your 5% discount, choose Click and Collect at the checkout and then collect from our Warehouse in Southampton (Hampshire), one hour after ordering (8.30am - 3.30pm Mon to Fri)
Delivery prices are ex VAT. VAT will be added at the checkout.
Costs for UK and Ireland
1-3 working days
1-3 working days
Next Working Day
£9.75 per parcel
Click and Collect
1 hour after order (Mon to Fri)
UK Offshore / Northern Ireland
£15.00 per parcel
Scottish Islands & Highlands
Republic of Ireland
The prices listed above for UK Offshore delivery and Guaranteed Next Working day delivery are a PER PARCEL price. We will do our best to fit your order into one parcel but if we can’t we will call you to discuss options. Guaranteed delivery orders must be placed by 2.30pm.
Standard delivery is only available in the UK Mainland (excluding TR21-25).
Guaranteed Next day delivery only applies to Mainland UK, and there are some postcodes we can't to. We will contact you to let you now if this applies to your order
Cornwall - 2 day delivery only to TR21-25
Channel Islands, Northern Ireland, Scily Isles and Isle of Man are Offshore deliveries and charged at £15.00 per parcel
Isles of Scily - we are able to deliver to the Isles of Scily Steamship Co in Penzance with DPD at the UK Mainland rate (£6.95, or free over £55), from where you can arrange your own onward delivery. Please note we are only responsible for the parcel until it reaches Penzance. Please call us to place your order in ths instance.
Please call to check your postcode if unsure about delivery charges in your area
Guaranteed next day and Saturday deliveries must be signed for
Unfortunately we are unable to deliver to PO Boxes or BFPO numbers
If your order is over £55 but is of unusually high volume and/or weight we may need to make a delivery charge – we will contact you
If you choose to reject your delivery for any reason, you will be charged for the return
Prices exclude VAT
Guaranteed Next Working Day delivery is not available all year round and often not available during November and December
We can sometimes arrange local delivery of bulky items. Orders must be over £200 and delivery address must be within 20 miles of Southampton. Please call to arange.
Deliveries outside of UK
Please enquire by phone or email to see if we can help. Orders outside of the UK are likely to require a min order value and will be subject to customs clearance charges.