Sales & Customer Services: Mon-Fri 8.00AM - 4.30PM 02380 869999 sales@transpack.co.uk Contact Us

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Packaging Supplies in the UK & Europe since 1953

Help

Ordering

Ordering on this website could not be easier. You can find your products using the menus at the top, or by using the search box.

Every order you place online will qualify for a 5% discount - this is applied at the checkout stage automatically and will be displayed so you can see the saving you have made.

When you have chosen the item you want to buy simply enter the quantity you want in the ‘Qty’ box and click ‘Add to basket’. This will take you to your shopping basket and show you your purchases in detail. Simply hit "continue shopping" to go back to where you were. You will see that with most of our products the more you buy, the cheaper they become per unit. To check the price of an item before you put it in the basket, enter a quantity and click 'Check Price'.  You can do this mutiple times to make sure you are making the most of our price breaks.

The checkout process couldn't be simpler. If you have ordered on this site previously your details can be brought up just by entering your e-mail address and password. If this is your first time, its quick and easy to set up an account which is password protected and next time you order it will be even quicker as we will already have your details (although not your payment details, which aren’t retained). It also means you can check your account history and see your previous purchases – handy if you can’t remember the product codes! If you are ordering exactly the same products as a previous visit, use our re-order feature to save time.  You can still adjust quantities at the checkout stage.

If you would like to place an order from France, or anywhere else in Europe please email us or call us on 02380 869999 so that we can help you.  You won't be able to place your order on the website.

Help with products or packing

Check out our comprehensive FAQ pages which can be found on the category pages, or by clicking on the 'Product Help/FAQ' link at the bottom of each page . If you still cannot find the help you need please call or e-mail us. We will try to help.

Samples

We are only too pleased to send you a sample but please email us rather than call. Use the 'contact us' form or email us at sales@transpack.co.uk.  We will be happy to send a few sizes for you to try but If you want to see more than a few samples of a range we may ask for a small payment.  Don’t forget to include your address when you email and  we'll pop your sample in the post to you as soon as we can.  I'm afraid we don't send samples of anything which can be bought singly, any of our carboard boxes, or our larger heavy duty poly bags.